Chatbots: Say “Hi” to the Futuristic Health Assistants!


Intelligent personal assistants, Chatbots, Artificial Intelligence (AI) powered voice controlled bots or health apps are anticipated to replace the messaging apps soon enough. In healthcare industry, they’ve the potential to reduce the stress from the shoulders of medical professionals regarding easy-to-diagnose health concerns and issues that can be managed conveniently.



The coming of International Personal Assistants (IPA) supported by machine learning like Apple’s Siri and Alexa from Amazon give science-fiction a reality shape. Then there’re cognitoys programmed to support cognitive development in smaller children through AI in a gentle and fun way. Indeed, personal health assistants on our smart devices became a must for various medical needs.

Love of Siri by half a million people:-


A survey report indicated that almost thousands of people say “good morning” to Alexa everyday expressing their love for the AI assistant and more than 250,000 even proposed marrying it! This is perhaps the reason we should be extra careful on complicated relationship humans have with intelligent machines before they completely take over our lives. Let’s begin with digital health apps and Chatbots!

The “tomorrow” of messaging:-


Chatbots are almost everywhere and the demand often exceed supply! Take for instance holidays in December 2016 when Amazon Echo became a with the ecommerce giant’s primary website and its app actually “sold out” of the Echo voice-controlled speaker for many weeks.

These bots actually talk to their users via speaker and the built-in microphones are able to hear from across a room. Statistics show a clear trend that Chatbots are likely to take over messaging applications of yesteryear in many areas also debuting in markets that you might’ve never imagined; healthcare for instance!

Digitalised personal assistants like health apps and Chatbots offer much more than minimalist messaging applications and to find a doctor in Dubai as well or perhaps tending an upset child! Other incredible possibilities are using these assistants to play your favourite music, take notes and even order food. Being voice controlled, they’re likely to become dynamics of family communication!

Chatbots becoming a success story:-


There’re many simple medical queries often left unanswered by a physician which at times became a real concern for patients; leaving them in a state of confusion! Further, doing Google search for the right answer can be challenging as most of the patients are unsure if medical content is authentic and actually from a legitimate source. The biased approach is because, where internet is a blessing, it’s also full of dubious news and misleading sites that may deviate users from achieving their goal.

A more expanded primary care service shouldn’t fill this gap! Patients mustn’t leave their work, travel to the physician’s clinic only for a 10-second response and such simple things. Altogether, there isn’t any website that can tell accurately about a disease against a symptom checker since they aren’t personalised and neither powered by smart algorithms of the present age.

Instant messaging health app can be an alternative but it alone lacks the features to answer all your medical questions. The only solution is digital health chatbots that constantly supports latest medical innovations and taught by physicians.

Digital assistants & intelligent chatbots present stance:-


Ever since the coming of Apple’s Siri and the knowledge navigator back in 2011, almost every tech giant plunged in the competition and came up with its own version. Some of the finest examples are Microsoft Office Assistant that later became Cortana, the Google Home and Google Now by Google and Amazon’s Alexa. Their evolution is indeed for a greater purpose which is the reason each has been given different names.

Significant work is being performed on making these digital platforms more “human-like” as well as a clue as to give the machines an emotional background of the human conversation thereby taking a personalized approach to medical industry and health apps.

Conclusion:-


The development goes on with further details and incredible potential of the digital assistants in healthcare being discussed in second part of the series.
Chatbots: Say “Hi” to the Futuristic Health Assistants! Chatbots: Say “Hi” to the Futuristic Health Assistants! Reviewed by Pravesh Maurya on July 02, 2018 Rating: 5

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